Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data during your yoga journey with us.
1 Information We Collect
When you engage with Snorter Yoga Studio, we collect information that helps us provide better services and create meaningful yoga travel experiences. This includes personal details you share directly with us and information gathered automatically through our digital platforms.
- Personal identification information including your name, email address, phone number, and mailing address
- Payment information processed securely through our trusted payment partners
- Health and wellness information relevant to your yoga practice and travel needs
- Communication preferences and interaction history with our team
- Website usage data, including pages visited, time spent, and device information
- Location data when you use our mobile app or location-based services
We only collect information that's necessary to provide our services effectively. You always have control over what information you share with us, and we respect your choices about data collection.
2 How We Use Your Information
Your information helps us create personalized yoga experiences and maintain the high quality of service you expect. We use this data thoughtfully and always with your best interests in mind.
Primary Uses of Your Data
We use your information to process bookings, customize your yoga programs, communicate important updates about your travel experiences, and improve our services based on your feedback and preferences.
- Processing and managing your yoga retreat bookings and class registrations
- Customizing yoga programs based on your experience level and preferences
- Sending important updates about your bookings, class schedules, and travel arrangements
- Providing customer support and responding to your inquiries promptly
- Improving our website functionality and user experience
- Sending newsletters and promotional materials only if you've opted in
- Analyzing trends to enhance our yoga programs and travel destinations
3 Data Sharing and Third Parties
We believe in transparency about who has access to your information. We never sell your personal data to third parties, and we only share information when it's necessary to provide our services or when legally required.
Our trusted partners include payment processors who handle transactions securely, accommodation providers for your yoga retreats, transportation companies for travel arrangements, and technology service providers who help maintain our website and systems.
- Payment processors for secure transaction handling
- Retreat accommodation partners for booking confirmations
- Transportation providers for travel coordination
- Email service providers for communication delivery
- Analytics providers for website performance insights
- Legal authorities when required by law or to protect our rights
All our partners are contractually bound to protect your information and use it only for the specific services they provide to us. We regularly review these partnerships to ensure your data remains secure.
4 Your Data Rights and Choices
You have significant control over your personal information. Under California and federal privacy laws, you have the right to know what information we collect, how we use it, and you can request changes or deletion of your data.
Exercise Your Rights
Contact us at [email protected] to request access to your data, make corrections, or delete your information. We'll respond within 30 days and guide you through the process.
- Access and review all personal information we have about you
- Request corrections to inaccurate or outdated information
- Delete your account and associated personal data
- Opt out of marketing communications while keeping service-related emails
- Restrict how we process certain types of your information
- Receive a copy of your data in a portable format
- Object to automated decision-making based on your data
We respect your privacy choices and make it easy to manage your preferences. However, please note that deleting certain information may affect our ability to provide some services, such as booking confirmations or safety communications during retreats.
5 Data Security and Protection
Protecting your information is a top priority for us. We use industry-standard security measures including encryption, secure servers, and regular security audits to safeguard your personal data from unauthorized access, alteration, or disclosure.
Our security measures include SSL encryption for all data transmission, secure cloud storage with regular backups, restricted access controls for our team members, regular software updates and security patches, and comprehensive staff training on data protection practices.
- 256-bit SSL encryption for all website interactions
- Secure cloud storage with automatic encrypted backups
- Multi-factor authentication for staff accessing customer data
- Regular security assessments and vulnerability testing
- Immediate notification protocols for any security incidents
- Physical security measures for our office and equipment
While we implement robust security measures, no system is completely immune to risks. We continuously monitor and update our security practices to stay ahead of potential threats and ensure your information remains protected.
6 Data Retention and Deletion
We keep your information only as long as necessary to provide our services and meet legal requirements. Different types of information have different retention periods based on their purpose and legal obligations.
Account information is retained while your account is active and for three years after closure. Booking and payment records are kept for seven years to comply with tax and financial regulations. Marketing communication preferences are maintained until you opt out, and website analytics data is anonymized after two years.
- Active account data retained during membership period
- Booking records kept for seven years for legal compliance
- Payment information deleted immediately after processing
- Communication logs retained for two years for quality improvement
- Website usage data anonymized after 24 months
- Health information deleted upon retreat completion unless otherwise requested
When we delete your information, it's removed from our active systems and backup systems according to our data lifecycle policies. Some information may remain in anonymized form for statistical purposes, but it cannot be linked back to you personally.
7 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how you interact with our site. These tools help us provide personalized content and improve our services.
We use essential cookies that are necessary for basic website functionality, preference cookies that remember your settings and choices, analytics cookies that help us understand website usage patterns, and marketing cookies that deliver relevant content based on your interests.
Managing Your Cookie Preferences
You can control cookies through your browser settings or our cookie preference center. Disabling certain cookies may affect website functionality, but you'll still be able to access most of our services.
- Session cookies that expire when you close your browser
- Persistent cookies that remember your preferences between visits
- Third-party analytics cookies from Google Analytics and similar services
- Social media cookies when you share our content
- Advertising cookies for retargeting and personalized marketing
8 International Data Transfers
As a yoga travel company, we work with partners around the world to provide retreat experiences in various countries. This may involve transferring your information internationally, but we always ensure appropriate safeguards are in place.
When we transfer data internationally, we use standard contractual clauses approved by relevant authorities, work only with partners who maintain adequate data protection standards, and implement additional security measures for cross-border transfers.
- Data transfers to retreat locations for accommodation and activity bookings
- Communication with international yoga instructors and guides
- Processing payments through global payment networks
- Cloud storage services with international data centers
- Customer support services provided by trusted international partners
All international transfers comply with applicable privacy laws, including requirements for adequate protection levels and individual consent where necessary.
9 Children's Privacy Protection
We take special care to protect the privacy of children under 13 years old. Our services are primarily designed for adults, and we do not knowingly collect personal information from children without proper parental consent.
If you're a parent or guardian registering a child for family-friendly yoga programs, we collect only the minimum information necessary for safety and program delivery. This includes emergency contact information, relevant health details, and communication preferences.
- Parental consent required for all children's program registrations
- Limited data collection focused on safety and program needs
- Parents can review and delete their child's information at any time
- Special security measures for protecting children's data
- No marketing communications directed to children
- Enhanced privacy controls for family accounts
If we discover that we've collected information from a child without proper consent, we'll delete that information immediately and contact the parent or guardian to discuss appropriate next steps.
10 Policy Updates and Notifications
We occasionally update this privacy policy to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email, website announcements, or other appropriate communication methods.
Minor updates, such as clarifications or contact information changes, may be posted without individual notification. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
- Email notifications for significant policy changes
- Website banners announcing important updates
- 30-day notice period before major changes take effect
- Archive of previous policy versions available upon request
- Clear explanation of what changes mean for your data
- Options to opt out if you disagree with significant changes
Your continued use of our services after policy updates indicates your acceptance of the changes. If you have concerns about any updates, please contact us to discuss your options.
Questions About Your Privacy?
We're here to help you understand how we protect your information. Contact our privacy team with any questions or concerns about your data.